This is the Support behind BuildingLink.

Frequently Asked Questions and Troubleshooting

The FAQ contains solutions to common questions about username / password problems, common internet browser issues, and email notification settings info. Please review the Frequently Asked Questions page before using the Request Technical Support form.

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Technical Support

For issues that need more detailed attention, complete our Request Technical Support form. A member of our expert Support Staff will attempt to identify and troubleshoot your issue. You can also contact our Support Staff directly by email at or by phone at
(877) 501-7117, extension 0.

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Browse the
Help Database

The Help Database for Property Managers and Staff contains information related to all the modules. For Residents, the Help Database offers overviews on the various resident functions. Both guides are useful references to help you get the maximum benefit from the BuildingLink platform.

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Hardware Products

Browse and learn more about our available hardware products -- signature pads, barcode and fingerprint scanners, monitors -- that interface with BuildingLink and enhance your property management experience.