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Frequently Asked Questions
and Troubleshooting

The FAQ contains solutions to common questions about username / password problems, common internet browser issues, and email notification settings info. Please review the Frequently Asked Questions page before using the Request Technical Support form.

For Property Staff
For Residents

Request Technical Support

For issues that need more detailed attention, complete our Request Technical Support form. A member of our expert Support Staff will attempt to identify and troubleshoot your issue. You can also contact our Support Staff directly by email at support@buildinglink.com or by phone at (877) 501-7117, extension 0.

For Property Staff
For Residents

Hardware Support

Browse and learn more about our available hardware products -- signature pads, barcode and fingerprint scanners, monitors -- that interface with BuildingLink and enhance your property management experience.
Installation & Troubleshooting